Welcome to LOVE IN A Box. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting or purchasing from our site, you agree to be bound by the following terms and conditions.

1. General Information

This website is operated by LOVE IN A Box. Throughout the site, the terms “we”, “us” and “our” refer to LOVE IN A Box. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms, you may not access the website or use any services.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies and update product information at any time without prior notice.

3. Orders & Payments

All orders placed are subject to product availability and acceptance. Prices are listed in Canadian Dollars (CAD) and are subject to applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

All LOVE IN A Box mattresses are compressed, rolled, and shipped in a compact box. Delivery timelines may vary depending on your location. We are not liable for delays caused by shipping carriers or external factors beyond our control.

5. Returns & Warranty

We offer a 10-year pro-rated warranty on all our mattresses. For return eligibility, products must be in good condition and returned within the specified return period. For full return details, please visit our Returns & Warranty Policy.

6. Intellectual Property

All content on our website — including text, graphics, logos, images, and design — is the property of LOVE IN A Box and is protected by applicable copyright and trademark laws. Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

LOVE IN A Box shall not be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and it is your responsibility to review them regularly.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:
📧 support@loveinabox.ca